The information provided below intends to provide you all relevant information about how Kimzio Digital, LLC (hereinafter, “we”, “us”, “our” or “Kimzio”) collect and process your data, which may be collected through by this website kimzio.com, (hereinafter, “website”).
Which data we collect
Customer Information is information that we may collect from your use of the Kimzio websites and your interactions with us off-line. Kimzio collects contact information so that we can create and manage customer accounts. For instance, Kimzii collects personal information about representatives and contacts at its customer organizations, including their contact information (name, address, telephone numbers, and email addresses), job title, and name of employer. We also collect similar contact information about representatives of our vendors and business partners.
We also receive personal information that you provide at in-person meetings, by email, Chat, social media messages, or other communications, or by posts or other interactions with its social media accounts. Our website also includes forms by which you can submit your name and email address to be included in our email list to receive our newsletter.
Kimzio may keep track of the websites and pages our users visit within Kimzio for the operation of the website, to maintain quality and to provide general statistics regarding use of the Kimzio website.
In contrast, when a customer contracts with Kimzio to perform services, that customer may provide Kimzio with access to its production, development or test environment, which may include personal information about its employees, customers, partners or suppliers. All such information is services data.
How we collect your personal data
Depending on how you use our website and our services, we may collect the following types of information and use it in this manner:
Information you provide – We offer access to some information and services without a charge, but for you to learn more about our products, services and support we ask that you complete a registration form. In this instance, we ask you to provide the following personal information:
- First and last name;
- Company and title;
- Email address; and
- Phone number.
, or advise Kimzio of any changes to your personal information, by using our online “chat” function, email us directly with questions, or other forms.” If you are a customer using our support services, you may access the “client portal” on our website by submitting your user name and password.
Accessing our website – Log Files – Like most websites, our site automatically collects and uses the data contained in log files. Information in log files may include your computer’s IP (internet protocol) address, your ISP (internet service provider), the web browser you used to visit our site, the time you visited our site, which web pages you visited, and other anonymous site usage data. Every computer with internet capability is given a number that serves as that computer’s IP address. When you request a page from any site within the Kimzio network of websites, our web servers automatically recognize your IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our websites. We use this information to examine traffic in aggregate, investigate misuse of Kimzio website, detect fraud, and cooperate with law enforcement.
How we use the information collected
We collect and use your personal information to provide our products and services, as well as products and services of our suppliers and partners, to you and to operate and improve our website and services. In order to access some parts of our websites and/or for you to request specific information or services, we may need to collect personal data from you which we will process for the purposes described hereunder.
As part of pre-contractual and/or contractual obligations, we may process your personal data for:
- answering any requests, queries or inquiries you may submit on our website;
- enabling you to log on certain restricted parts of our website;
- maintaining and improving the website as well as to ensuring its security;
- conducting customer satisfaction surveys;
- recruitment purposes related when you submit a resume online;
- compiling aggregate statistics regarding the use of the website; and
- processing payments for our services.
Marketing purposes – subject to your prior express consent, we may also use the personal data you share with us for marketing purposes and in particular to provide you with personalized offers. We may provide your contact information to our partners for marketing purposes.
To communicate with you – We communicate with you through email and notices posted on our website, including (1) welcome and engagement messages following your registration on a Kimzio website; (2) service messages addressing service availability, security, and other issues about the functioning of Kimzio’s products and services; and (3) promotional emails, which may contain promotional information about Kimzio or about our business partners.
These purposes are justified by our legitimate interest to make sure that you enjoy the experience when visiting our website and interacting with us.
Who has access to your personal data
When providing products and services to our customers, we may facilitate storage, maintenance, and transmission of our customers data, including personal information, using products and services from our partners and suppliers. The agreements between our customers and our partners require that the service providers maintain the confidentiality of customer data, use customer data only for purposes of delivering their services to customers, and adhere to applicable data protection laws.
We may also be required – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence— to disclose your personal data. We may also disclose your personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Except as listed above, we will not sell, distribute, transfer, or lease your personal information to third parties.
Data retention – Your personal data are kept and processed by us for a period of time that is necessary based on the goals of the processing, and/or based on the contractual relationship between Kimzio and you. As a matter of principle, it is kept for the duration of the business relationship that is established between you or your company and Kimzio. In any case, your data will be kept in accordance with the specific records management and retention policies and procedures we follow, in line with the recommendations of the competent data protection authorities.
Cookies Usage Policy
- Essential website cookies: These cookies are strictly necessary to provide you with services available through a Kimzio website, and to use some of a website’s features, such as access to secure areas.
- Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
- Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.
- Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
- Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.
How can I control cookies?
You have the right to decide whether to accept or reject some cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links shown below.
Your Privacy Rights
You may change your email and contact preferences, or any other personal information, at any time by notifying Kimzio. If we use your information in a manner different than the purpose for which it was collected, we will ask for your consent before such other use. We provide you with tools to opt out of marketing from us or certain transfers of your information.
We want to communicate with you only if you want to hear from us. If you wish to opt out of receiving our marketing efforts or our sharing of information with third parties for their marketing efforts, you may do so, at any time by clicking “unsubscribe” in any email you receive from us and following the instructions on the screen, or by responding to a marketing email and including “Remove” in the subject line. Please be aware that you cannot opt out of receiving our service messages.
Shine the Light Law – Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may choose to opt out of sharing their contact information with third parties for direct marketing purposes. If you are a California resident and you wish to opt out, please follow the instructions below.
You may request access to, amend, or ask us to delete any of your personal information that we may store, and you may also opt out of receiving our marketing efforts or our sharing information with third parties by contacting us at:
Kimzio Digital LLC
25 N. River Lane, #103
Geneva, IL 60134
ATTN: Legal Department